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Shipping Policy

Shipping policy

Delivery & Shipping Policy

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This Delivery & Shipping Policy applies to all services and any physical items provided by Magnolia Tour Management (“we”, “our”, “us”) via www.magnoliatourmanagement.com.

1. Digital Delivery (Primary Method)

Most of our services are delivered electronically.

What You Will Receive

  • Booking confirmations

  • Travel itineraries

  • E-tickets or vouchers (where applicable)

  • Important travel information

Delivery Timeframe

  • Documents are typically sent within 24–72 hours after booking confirmation and payment

  • Final travel documents may be issued closer to the departure date

All documents will be sent to the email address provided at booking.

2. Physical Delivery (If Applicable)

In some cases, we may send physical items such as:

  • Printed tickets

  • Travel packs or welcome materials

  • Merchandise

Shipping Timeframes

  • Processing time: 2–5 business days

  • Delivery time: 3–10 business days (depending on location)

Shipping Fees

  • Shipping costs (if applicable) will be displayed at checkout or included in your booking confirmation

3. Delivery Issues

It is your responsibility to provide accurate contact and delivery details.

We are not responsible for delays or failed delivery due to:

  • Incorrect address or contact details

  • Recipient unavailability

  • Courier delays outside our control

If you do not receive your documents, please contact us promptly at: [Insert Email Address]

4. Lost or Delayed Items

  • Digital documents can be reissued upon request

  • For physical shipments, we will assist in tracking items but are not liable for courier-related delays or losses

5. International Deliveries

For international shipments:

  • Delivery times may vary due to customs processing

  • Any customs duties, taxes, or import charges are the responsibility of the recipient

6. Changes to Delivery Method

We reserve the right to:

  • Switch from physical to digital delivery where appropriate

  • Use alternative courier services

7. Contact Us

If you have any questions about delivery or shipping, please contact:

Magnolia Tour Management
Email: Contact@magnoliatourmanagement.com

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